Terms of Service

Last updated: April 2026

1. Acceptance

By using Zylrio, you agree to these terms. If you do not agree, you must not use the service.

2. Nature of service

Zylrio provides software tools for managing lab workflows, including patient registration, result entry, report generation, and delivery. Zylrio does not provide medical services, diagnostic interpretation, or clinical advice.

3. Lab responsibilities

The lab is solely responsible for:

  • accuracy of all data and test results entered
  • compliance with applicable laws and regulations
  • obtaining patient consent for data processing and communication
  • maintaining confidentiality of login credentials
  • ensuring proper use of the system by staff

Any outputs generated by Zylrio are based entirely on data entered by the lab.

4. Clinical liability

Zylrio is not responsible for:

  • incorrect results
  • misdiagnosis
  • treatment decisions
  • any clinical or medical outcomes

All clinical responsibility rests with the lab and its qualified personnel.

5. Third-party services

Zylrio depends on third-party services, including Meta Platforms for WhatsApp delivery. Zylrio is not responsible for delays, failures, or interruptions caused by such third-party services.

6. Service availability

The service is provided on an “as-is” and “as-available” basis. Zylrio does not guarantee uninterrupted or error-free operation. Temporary downtime may occur due to maintenance or external factors.

7. Limitation of liability

To the maximum extent permitted by law, Zylrio shall not be liable for:

  • loss of data
  • business interruption
  • delayed or failed report delivery
  • indirect or consequential damages

Use of the service is at the lab's own risk.

8. Payments and cancellation

Subscriptions are billed monthly. Cancellation takes effect at the end of the billing cycle. No refunds are provided for partial usage. Data is retained for a limited period after cancellation and then deleted.

9. Acceptable use

You agree not to:

  • misuse the platform
  • attempt unauthorised access
  • reverse-engineer the system
  • use the service for unlawful purposes

10. Changes to terms

Zylrio may update these terms with prior notice. Continued use of the service constitutes acceptance.

11. Governing law

These terms are governed by the laws of India. Jurisdiction lies in Mumbai, Maharashtra.

12. Contact

reaganmendes0@gmail.com